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Florida SBDC at Daytona State College
The Small Business Development Center (SBDC) helps businesses become more successful today and meet the challenges of tomorrow. Whether you are starting a business, buying a business, growing a business, selling a business or looking for financing, we can help you.

The SBDC at Daytona State College is a member of the Florida SBDC Network, a statewide service network funded in part through a cooperative agreement with the U.S. Small Business Administration (SBA).

As a subcenter of the SBDC at UCF, the SBDC at Daytona State College has been actively serving the entrepreneurs of Volusia and Flagler Counties since 1992.
SBDC Success Stories
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Absolute Family Plumbing Inc Success Story
SBDC at Daytona helps businesses get started on the right track. Edie and Clint came to the SBDC office excited and worried about starting their new venture. Having the experience in the industry but lacking the business know-how they turned to the SBDC at Daytona to assist them in their new venture and get them started on the right track. They took advantage of all the services offered one-on-one counseling to assist in the development and implementation of their business plan and training in business management. The CBA assigned, Doris Bernal assisted with the business plan and identifying key marketing techniques that would allow them to grow their business. It was easy to work with Clint and Edie as they followed the advice of the SBDC and were able to reach sales of $157,000 and create 2 jobs. The following is the client's story in their own words: 'Absolute Family Plumbing Inc. is owned by my wife and me. I am a State Certified Plumbing Contractor/Master Plumber who was always satisfied with my job working for a major builder. My wife, Edie had started her own little cleaning business long ago. She is known as The Cleaning Lady. Up until 2007, that was our lives. In later 2006, new home sale began to decline and by 2007 the bottom had fallen out. As a Plumbing Service Manager, I laid off all but the most necessary of my plumbers. My crew was reduced to nine men and one office girl. New home sales continued to fall and my boss and friend called me into the office at the end of March 2008. I asked my boss to keep my men and office girl. I had trained them well and I felt confident that they would continue to serve their customers very well. I then broke the news to my wife. I was afraid and felt like I had failed her and my family. Her strength shown through, she said "looks like we'll start Absolute Family Plumbing a little sooner than we had planned". We had seen the markets decline and the cool thing about plumbing is that there are always things that need fixing. We had planned to start a business but a lot later than expected. I am a fine plumber and I know pricing. When it comes to the business of doing business we had no idea what we were doing and just started filling out the required federal and state incorporation paperwork. We paid too much for insurance, organized as a C-corp and other moves I will not brag about. Edie and I needed training and advice. In May of 2008 I spoke to a friend Jim Hyde. He advised me to contact Daytona State College and that they provide training and advise at little or no cost to small business owners. I did contact them and made an appointment. During the appointment I met Ned Harper, Doris Bernal and Nancy Franssen. Ned asked a bunch of questions most of which I had no good answer for. I told him that I had enough of my own money to start and run for a while. "Boot strapping it" he asked and after he explained what that meant, I said yes. He could tell what I needed. He assigned Doris to explain what a business plan was and what it was used for. He assigned Nancy to keep me apprised of all relevant training. They signed Edie and me up for small business classes. What we learned at small business class helped us discover our mistakes and correct them. But most importantly, set the stage for success. We then attended Quickbooks Classes where we met Kent Shepard, our new accountant. His advice and counsel has been most valuable. We had set up the business and we off and running. The calls for service were slow at first because we started the business many months before we could get an add in the phonebooks. Our advertising was only in a weekly publication and one newspaper. I was running out of the money that I had lent to the business. My faith in the almighty and myself was about what we were running on for about three months. Then it began to happen. The phone began to ring. Low money calls and then a good one. It continued. I hired two young men to help. Customers would call and we would go. "Be there for our customers and do the job like that toilet belonged to God", I tell my men. It was only after doing my end of my first year report did I realize that Absolute Family Plumbing Inc. had over $157,000 in sales. Emerson is quoted in one of his many writtings "It is not what lies behind us or before us. It is what lies inside us". I think I now know what he means. I should have started this business long ago'.

State Designated as Florida's Principal Provider of Small Business Assistance
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